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It’s no surprise that location is everything for guests who book with APD PASS. But what was surprising for us was the conundrum this topic created in our recent post What guests really want. On one hand there’s travelers: they want to know everything about where they’re going right away—it helps them decide where to book and plan their trip.


Provide recommendations early to allow guests to plan their trip.

Filling in your Guidebook on APD PASS is a great way to compile your recommendations, and it makes it easy to grow and repurpose for future guests.

Personality is appreciated—recommend things you actually do yourself and places you like to go. A concierge might provide recommendations based on what they think an average tourist might like, but your tips can be more personalized.

Use the tips above and you’re bound to get great reviews and feedback like this:

“Our host’s tips about cheap food and other things to see nearby were right on. We’ll definitely be back again!”

“I am pretty widely traveled and fairly independent with it, meaning normally I like to figure things out myself, but there is no question: our host added great value to my experience.”

“The cheat sheet guide to the neighborhood our host sent to us in advance of our stay was great and we tried out a few of the recommendations on the list.”

As a trip approaches, anxiety increases for guests. Where do I need to go? How do I get there? How will I get a key for the space? How do I plan what to do on my trip? Put your guest at ease by giving them all of the info they’ll need up front instead of making them wait until the last minute. This establishes trust right away and will most likely garner you a great review, and great reviews lead to bookings.

4 thoughts on “What Guests Want to Know

  • on April 21, 2015

    Apd pass has been the best platform for me because of the people that I met, money I have saved, if any problem comes up costumer service is ALWAYS there. Literally the guys are trying their best!

    • Simone
      on April 21, 2015

      Apd pass is very helpful when it comes to getting the right resort.

      • Laura
        on April 21, 2015

        In the past, these types of services have been used largely by thrifty tourists looking for the cheapest place they can find in a particular city. Now, however, more and more business travelers and professionals are looking to APD PASS for a unique and memorable experience.

  • Laura
    on April 21, 2015

    APD PASS renter`s can benefit to meet people from around the world, and travelers can often give insight to attractions. In addition, many travelers enjoy accommodations that offer a different experience from standard hotels.


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